Introducing Dairy Queen Grill & Chill, a beloved fast-food chain known for its soft-serve ice cream and signature shakes. Located in Nepean, ON, Canada, Dairy Queen Grill & Chill offers a menu filled with classic burgers, fries, and of course, delectable ice cream treats. Whether you choose to dine in, take away, or have your order delivered, Dairy Queen Grill & Chill aims to provide a satisfying experience for all. With a commitment to serving fresh and tasty food, this establishment has garnered a positive reputation in the community. This brand prides itself on its wide variety of ice cream cakes, making it a go-to spot for birthdays and special occasions. With friendly staff members dedicated to customer satisfaction, Dairy Queen Grill & Chill is a favorite ice cream shop in Ottawa. Discover the joy of indulging in their delicious treats and experience the high-quality service that has made them a trusted name in the industry.
Amenities and More
- Service options
- Delivery
- Amenities
- Toilets
- Payments
- Credit cards
- Highlights
- Fast service
- Parking
- Free parking lot
- Plenty of parking
- Offerings
- Vegetarian options
- Quick bite
Reviews
Went to this location to pick up food in the evening on Nov 14, and literally half the side items from my order were missing, which I only realized by the time I got home. Fries and drinks for 2/4 combos were missing. How does something so simple get messed up? Not only that but the place was empty and the service was extremely slow. Definitely won't be coming back to this location.
I ordered two custom cakes and they looked great! The staff working that day was helpful and friendly.
I had a bad experience with it.
Five days before my son’s birthday party, I ordered a blizzard cake on-site. And when I went to pick up on Sept 2, they told me that they thought it would be picked up on Sept 9! Because the staff wrote “2/9/2023” They read it as Sept 9, and prepare nothing!! No clue why they would make such a non-sense mistakes!
Anyway, they were preparing the cake right away, and the cake was okay, but I had to go back and forth for about 40 minutes during my son’s 2 hour birthday party. No apologies from the staff.
I seldom leave bad comment, but it’s a really unpleasant experience.
I think that this is the perfect place to go on a hot, sunny weekend! Ice cream was delicious (recommending any royal ice cream blizzard).
Tables were dirty with water and crumbs left on them. I also didn't like the fact that there wasn't anywhere to lock up my bike out front of the Darry Queen.
Overall, 5 stars!
I work for door dash, every time I come here for a delivery the wait time is atleast 10-15 minutes late. I was there today and had to cancel my order after witnessing 3 employees standing around laughing and talking to each other instead of working. one Employee picked up a ready order of cheese fries and spilt them all over the counter and floor. Instead of cleaning it fast she was laughing with the other workers while customers in the store waiting to order. Then the cook catches a delivery bag on fire and had to put it out in the sink with water then screams “ it’s called a fire”. The person that was waiting for that order had to wait even longer while he remakes it. They were so behind on orders that they couldn’t give a customer that has been waiting along time an eta. So unorganized and unprofessional. 1 cook 3 employees and no one is making ice cream and cook is overwhelmed. Also the floors are so dirty the works are sliding around the store like they’re wearing skates. Avoid this place.
I have never posted a review of a place before but I feel that it’s necessary in this case. I’ve gotten to the point of going to a different dairy queen location that is further out of my way just to avoid this location. Every time I’ve …
So disappointed. Went in to get a blizzard. 5 staff working. Not one person acknowledged us, myself and a couple behind me waited 15 minutes while the staff talked, gossiped and just walked back and forth laughing. Finally one staff …
absolutely terrible one of the 18 people working in the front was trashy as hell covered in hickeys and refused to take my order in front of me because she was talking to her friend. the wait took 30 min just for them to tell us thier ice …
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Neighborhoods
- Toronto
- Regional Municipality of York
- Regional Municipality of Peel
- Ottawa
- Regional Municipality of Halton
- Regional Municipality of Durham
- Regional Municipality of Niagara
- Simcoe County
- Waterloo Regional Municipality
- Hamilton
- London
- Essex County
- Frontenac County
- Wellington County
- Greater Sudbury
- Peterborough County
- Thunder Bay District
- Hastings County